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Great Managers have Big Ears

It’s been said a hundred thousand times – managers must know or learn how to listen to their team members. There it is. I put it right out here in the first line. If you’re going to be in charge of others, do them the courtesy of listening to what they have to say.  How else are you going to …

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You’ve Set Your Team Goals, Now What?

The inspiration for my thoughts today come from our lovely puppy Eleanora. A standard poodle. We call her Elly. Here she is relaxing on the couch on a cold winter morning, not a care in the world.  Last month Elly and I spoke about setting a team goal of not getting up on the couch. I walked into my den …

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Two Ways to Turn On a Tired Team

Great managers recognize that teams can fall into patterns. Sometimes the patterns are good, sometimes the patterns are not so good. Good patterns create teams that are efficient, effective, and able to accomplish more than a team leader would ever suspect. Bad patterns create teams that do not, or cannot accomplish much of anything without a high degree of stress, …

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Four Contacts Great Managers Foster

Great managers are not lone wolf types. There are certain individuals great managers rely on as they go about their work. Here are four “must develop” associations great managers foster. Your Own Manager It doesn’t matter who you are, newly hired or long-time member of the organization, every employee should have a good association with their own manager. This is no …

Team Conflict

Responding to Inner Team Conflict

Judging by the number of experiences people have shared with me, there are way too many managers, bad managers, who handle inner-team conflict in only one of two ways. Some bad managers will ignore the conflict. Other bad managers will insist that the team members work issues out for themselves. The former strategy makes no sense. The latter has potential if …

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Supervisors, Stretch Yourselves

I’ll start this blog with a secret I don’t usually share (though I suppose I gave a part of this away last week). I’m a closet song and dance man; more the singing, not so much the dancing. Sometimes people in charge get a bit askew in their leading because they haven’t taken time to stretch – to get outside …